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CTL introduces Confirm-IT2™, a low-cost Virtual Assistant that Automatically provides Appointment Confirmation and Reminders PDF Print E-mail
Confirm-IT2™ is a non- calendar based application that interfaces with Scheduling Software to provide Voice, Email and Text Message appointment reminders to your patients and customers.

Industries: Animal Care, Medical & Service

SHELTON, CT, July 14, 2008 - CTL Inc., a leading provider of traditional and next-generation computer-telephony solutions, today announced the official release of its Confirm-IT2™ Product, a new non-calendar-based system that automatically provides Appointment Confirmation and Reminders.

Businesses utilizing these solutions realize numerous benefits such as; reduced operating costs, increased profitability by eliminating no-shows, improved patient and customer satisfaction and enhanced business efficiency and effectiveness.

Confirm-IT2™ was developed to augment Confirm-IT™, CTL’s calendar based appointment and reminder system that was released earlier in the 2nd quarter. “With the introduction of Confirm-IT2™, we now can provide solid solutions for the entire SMB marketplace” said Don Williams, Chief Operating Officer at CTL.

Confirm-IT2™ reminds patients or customers of their appointment with a telephone call to their work, home or cell; and it can leave a message on an answering machine. Confirm-IT™ can also send a text message and/ or email reminder as well. "And it is more than just an appointment reminder system" said Williams, "Confirm-IT™ can build a customer database, send Happy Birthday wishes, remind patients or customers that it’s time to make an appointment or that they have an outstanding balance and so much more.

CTL released in phase 1, three distinct Confirm-IT2™ software applications designed to accommodate numerous vertical markets. They are: Animal Care, Medical Care, and Service. Like its predecessor, Confirm-IT2™ can be deployed standalone or as an adjunct solution to virtually any phone system. In addition, Confirm-IT2™ can also be deployed as a software only application compatible with CTL's VoiceSupport™ Lx or NEC's DFx family of products. Confirm-IT2™ is based upon the evolution of 18 years of proven software code incorporated in other CTL solutions.

Within the next 60 days, CTL intends to release Instant Notify™, an advanced outbound bulk dialing product.

About CTL Inc.

CTL is an ISO 9001 company, which designs, develops, manufactures and distributes telecommunication solutions that focus on four distinct market segments, including Unified Communications / Messaging (UC/UM), Voice Processing / Messaging, Self-service Automation / Interactive Voice Response (IVR) and IP Telephony (IPT). CTL solutions empower small to medium businesses (SMBs) in vertical markets by giving them the flexibility to conduct business at anytime, anywhere. Some of CTL's customers include NEC, Cisco, Sprint, Mitel, Verizon Business, ShoreTel, Avaya and Inter-tel.
CTL, founded in 1990 and having reached 80,000 installations, markets and distributes its products through OEM's, VAR's, System Integrators and Distributors.

For more information, visit http://www.ctlinc.com or contact CTL's Sales Support at 1-866-296-1288 or This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

 

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Contact: Don Williams
CTL Inc.
203-925-4266
This e-mail address is being protected from spambots, you need JavaScript enabled to view it

 
CTL introduces Confirm-IT™, a low-cost Virtual Assistant that Automatically provides Appointment Confirmation and Reminders PDF Print E-mail


Shelton, CT. – June 17, 2008 - CTL Inc., a leading provider of traditional and next-generation computer-telephony solutions, today announced the official release of its Confirm-IT™ Product, a new calendar-based system that automatically provides Appointment Confirmation and Reminders. With this product, CTL once again demonstrates its commitment to the SMB marketplace by providing a low-cost comprehensive solution for various business applications within a wide array of vertical markets. Businesses utilizing these solutions realize numerous benefits such as; reduced operating costs, increased profitability by eliminating no-shows, improved customer satisfaction and enhanced business efficiency and effectiveness.

Starting from the initial design stage, Confirm-IT™ used the Simple, Affordable and Practical philosophy. "We believed it was very important for the success of the product and to our customers that the product meet these objectives" said Don Williams, Chief Operating Officer at CTL.

Confirm-IT™ reminds customers or patients of their appointment with a telephone call to their work, home or cell; and it can leave a message on an answering machine. Confirm-IT™ can also send a text message and/ or email reminder as well. "And it is more than just an appointment reminder system" said Williams, "Confirm-IT can build a customer database, provide a working calendar, send Happy Birthday wishes, total sales for the day and so much more. Our customers are actually using Confirm-IT™ to run their business!"

CTL released in phase 1, six distinct Confirm-IT™ software applications designed to accommodate numerous vertical markets. They are: Personal Care, Animal Care, Medical Care, Leisure, Service, and Business. Confirm-IT™ can be deployed standalone or as an adjunct solution to virtually any phone system. In addition, Confirm-IT™ can also be deployed as a software only application compatible with CTL’s VoiceSupport™ Lx or NEC’s DFx family of products. Confirm-IT™ is based upon the evolution of 18 years of proven software code incorporated in other CTL solutions.

Within the next 60 days, CTL intends to release Confirm-IT2™ for customers who have an existing calendar-based product and need appointment confirmation and reminders. CTL will concurrently release Instant Notify™, an advanced outbound bulk dialing product.

About CTL Inc.

CTL is an ISO 9001 company, which designs, develops, manufactures and distributes telecommunication solutions that focus on four distinct market segments, including Unified Communications / Messaging (UC/UM), Voice Processing / Messaging, Self-service Automation / Interactive Voice Response (IVR) and IP Telephony (IPT). CTL solutions empower small to medium businesses (SMBs) in vertical markets by giving them the flexibility to conduct business at anytime, anywhere. Some of CTL’s customers include NEC, Cisco, Sprint, Mitel, Verizon Business, ShoreTel, Avaya and Inter-tel. CTL, founded in 1990 and having reached 80,000 installations, markets and distributes its products through OEM’s, VAR’s, System Integrators and Distributors. For more information, visit http://www.ctlinc.com or contact CTL’s Sales Support at 1-866-296-1288 or This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

 

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Contact: Don Williams
CTL Inc.
203-925-4266
This e-mail address is being protected from spambots, you need JavaScript enabled to view it

 
CTL launches VoiceSupport™ Lx, a Progressive Unified Communications Solution PDF Print E-mail
CTL Offers Customers the Most Cost-effective and Value-Driven Unified Communications Solution by Leveraging the Linux Operating System and 200+ years of Combined Telecom Development Experience.

Shelton, CT. - June 15, 2006 - CTL Inc., a leading provider of traditional and next-generation telephony solutions that enable small and medium businesses (SMBs) to better serve their customers, today announced the release of its VoiceSupport™ Lx Unified Communications Solution. This is CTL’s newest VoiceSupport™ offering that leverages the Linux operating system for its strong performance and reliability, in addition to minimizing total cost of ownership (TCO).

VoiceSupport™ Lx is based upon the evolution of 16 years of proven software code incorporated in other CTL solutions. CTL’s VoiceSupport™ family of products, having reached 75,000 installations, is known throughout the world. The VoiceSupport™ Lx using the Linux operating system, is a natural migration to open source. The VoiceSupport™ Lx will provide our customers the most affordable and economical unified communications solution, all while bringing progressive features that will satisfy the most demanding users.

"By offering the VoiceSupport Lx as a next-generation unified communications solution, we are bringing our customers the benefits they truly can value. They will communicate in the most efficient and effective manner, and at the most cost-effective price that will increase their bottom line. Isn’t that what business is all about, creating value?" said Don Williams, chief operating officer of CTL.

In this hyper-competitive world, businesses are facing more challenges than ever before to maintain their competitiveness. The VoiceSupport Lx solution with the following key benefits will assist them in optimizing their communication needs.

Unified Messaging: Allows users to access their voice, fax, and email messages in their Microsoft Exchange/Outlook client or any IMAP4 compliant Email server, by managing all messages from one central location, thereby maximizing productivity.

Text-to-Speech: Allows users to conveniently manage their communications from remote locations. For example, using enhanced text-to-speech from Nuance’s® speech engine, you can listen to your email messages while driving down the road. In addition, you have options such as, saving it, deleting it, or forwarding it to a co-worker. You can even record a voice message reply which will go back to the sender as a .WAV file Email attachment.

Desktop Call Control: Provides each LAN user with a screen-pop of options for every incoming call. The screen-pop shows the caller ID of the incoming call, and if it matches a telephone number in the user’s Email Contact List, it will give the caller’s name. The user has the option to take the call, transfer it, put the caller on hold while playing a personal or default text-to-speech message, or send the caller to voice mail. In addition, the find-me/follow-me feature is critical for users who never want to miss an important phone call which assures that the user is never out of reach, irrespective of his current location.

Fax Server: This feature encompasses three valuable, independent applications, Desktop Fax, Fax Mail and Fax-on-Demand. Desktop Fax enables any LAN users to send any document from any application, maximizing user productivity. Fax Mail enables a caller to send a fax directly into a subscriber’s mailbox. When the subscribers access their mailbox (Local or Remote), they have several options at their disposal to manage the fax. Fax-on-Demand enables callers to request that documents be routed to their fax machine or unified messaging inbox for viewing, independent of time zones, 24/7/365.

Mobility: By embracing unified communications offered by the VoiceSupport Lx, the benefits enable our customers to fulfill the promise of making their employees fully productive from wherever they are. For example, natural sounding Test-to-Speech provides convenient, mobile access to important business information.

Web Administration: System Administration of the VoiceSupport Lx can take place on-site or from a remote location. Any workstation connected to a network can access the user interface which provides menu driven choices for installing, configuring, and managing the voice mail system.

Hospitality: Designed for the lodging industry, the VoiceSupport Lx solution and its array of features will give you the total package for providing your customers a top rated guest experience.

Networking: Improve efficiency and effectiveness by allowing businesses to exchange messages between multiple networked locations.

CTL is constantly pushing the envelope to develop new features that will ultimately benefit our customers in the short run and long run. We are a customer-centric company, which drives our innovation, and are committed to their satisfaction.

VoiceSupport Lx supports 4 to 40 ports and is currently available through CTL’s dealer channel, OEM’s and VAR’s.

About CTL Inc., - An ISO 9001 company, CTL designs, manufactures and distributes telecommunication solutions that focus on four distinct market segments, which include Unified Communications / Messaging (UC/UM), Voice Processing / Messaging, Self-service Automation / Interactive Voice Response (IVR) and IP Telephony (IPT). CTL solutions empower small to medium businesses in vertical markets by giving them the flexibility to conduct business at anytime, anywhere. Some of our customers include NEC, Cisco, Sprint, Mitel, Verizon Business, Avaya and Inter-tel. CTL, founded in 1990 and having reached 75,000 installations, markets and distributes our products through OEM’s, VAR’s, System Integrators and Distributors. For more information, visit our Web site at www.ctlinc.com, or contact CTL’s Sales Support at 1-866-296-1288 or by e-mail: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

 

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Contact: Don Williams
CTL Inc.
203-925-4266
This e-mail address is being protected from spambots, you need JavaScript enabled to view it

 
CTL Announces: New SIP VoIP Unified Messaging / Voice Mail Server PDF Print E-mail
Shelton, CT.—October 4, 2004—CTL Inc., a leading provider of telephony solutions, today announced that it has completed its first Session Initiation Protocol, (SIP) product for General Release.

VoiceSIPort™, (VSP), is designed for the small to medium business market that requires a Voice over Internet Protocol, (VoIP) voice processing and Unified Messaging system. The product is based on IP standard technology in VoIP telephony. The reduced component design provides increased reliability, ease of installation, ease of use and lowers the entry-level price of an office voice mail system. CTL’s award winning software, installed on a 1U chassis, allows programming of the system using any computer connected to the LAN. This new chassis for CTL allows the dealers to mount the VSP in a 19” rack or on the wall with the included wall mount kit. With the help of CTL’s default installation software, installation typically takes less than one (1) hour. VSP™ offers a robust Voice Mail and Unified Messaging feature package not available in most VoIP telephones systems. VSP™ installs with most networks using SIP. The system offers 4 to 96 voice channels, 1500 hours of message time and 10,000 user mailboxes in a single 1U chassis.

“Our new design, IP technology, CTL software and innovative distribution philosophies will ensure the success of VSP™” said Bob Capasso, CTL’s Vice President of Sales and Marketing. "The voice processing opportunity for the emerging VoIP market via resellers is immense and VSP is the ideal solution for them. Needless to say, we are very excited about completing the first release of our SIP based voice mail for the expanding VoIP market.” CTL is opening the door for resellers to quickly deliver the low-cost, easy-to-install systems needed to penetrate this expanding market.

Steve Muricchio, adds, “The enthusiasm and welcoming interest from our dealer channel and prospective customers speaks for itself. The VSP™ will prove to set the new standard for voice mail and unified messaging in the market place. With the acceptance and flexibility of the SIP Standard, new features and applications that were not possible before have become a reality.”

About CTL, Inc.

CTL, Inc. an ISO 9001 company, is a privately held company which develops telecommunication solutions and ‘Next Generation’ software applications including unified messaging, voice processing, call control, wireless, interactive voice response and fax server systems for the global market. Our customers include Cisco, NEC, Sprint, Mitel, MCI, SBC and Inter-Tel. CTL, founded in 1990, has over 60,000 systems installed worldwide. CTL can be found at http://www.CTLinc.com.

Contact: Bob Capasso; VP of Sales and Marketing

Tel: 866-296-1288 ext. 314

Email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it
 
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